Support the B2B Sales, achieve sales target for the market
Develop excellent relationships with our partner agents
Maintain student database
Provide prompt advice and support to student and agent inquiries mainly related to visa, payment and arrival to our schools
Develop excellent relationships with students and our partner agents
Build strong relationships with colleagues in all schools across different destinations and developing a high level of familiarity with each school's staff and facilities
Provide efficient, friendly and proactive customer service to students, agent partners and school personnel.
Continually look for ways to improve service, response times and quality of information
Take responsibility for own administrative tasks, i.e. filing, running reports, etc.
Understand/update/brief other staff when necessary on status of agent/country, including credit control and finance issues
Other duties as assigned
Minimum Qualifications:
Bachelor's Degree or equivalent
Strong written and verbal communication skills
Exceptional organizational skills and the ability to solve problems and meet deadlines